Effective Date:
January 22, 2025
At Laundry Rental , we care about your privacy and want you to understand how we collect, use, and protect your information. This policy explains what information we collect, why we collect it, and how you can control it.
We collect two types of information:
1.1 Personal Information:
Your name, phone number, email, and address.Payment details, like your credit card information.Information about your home, like whether you have a washer/dryer hookup.Secondary contact details (like a friend or family member) you provide for emergencies or backup contact.
1.2 Non-Personal Information:
Your IP address, browser type, and device type.How you use our website, like pages you visit and links you click.
We use your information to:
Set up and manage your washer and dryer rental.Schedule deliveries and repairs.Process payments and resolve payment issues.Send you important updates, reminders, or promotions (you can opt out anytime).Improve our website and services.Protect against fraud or misuse of our equipment.
We only share your information when necessary, like:
With our team to process rentals, deliveries, and service requests.With payment processors to handle your payments securely.With secondary contacts if we can’t reach you.If required by law, like in response to a court order.If we sell or merge our business, your information may be transferred to the new owner.
We use secure systems to keep your data safe. While we do our best, no system is perfect, so we encourage you to:
Use strong passwords.Let us know immediately if you suspect unauthorized activity.
We keep your information for as long as you’re using our service or as needed to follow the law. After that, we delete or anonymize your data.
You’re in control of your information. You can:
Update your details: Call us at 504-222-1513 or email [email protected].Opt out of marketing: Reply STOP to any text message or email us.Request to delete your info: If you stop using our service, you can ask us to delete your data unless we’re legally required to keep it.
We use cookies to make our website work better for you, like remembering your preferences or tracking how you use our site. You can turn off cookies in your browser settings, but some parts of our site might not work without them.
Our services aren’t for kids under 18, and we don’t knowingly collect their information. If we learn we’ve collected info from a child, we’ll delete it immediately.
We may update this policy to keep up with changes in the law or our services. When we make big changes, we’ll notify you by email or on our website. Check back here to stay informed.
If you have any questions about this policy or how we handle your information, reach out to us:
Email: [email protected]: 504-222-1513
We’re here to help and value your trust. Thanks for choosing Laundry Rental!